Support

Your seamless experience at LuckyRush.io is our main goal. If a question pops up or you need assistance, our support crew is on standby 24/7. We provide direct and effective solutions to get you right back to your game.

Get Immediate Help with 24/7 Live Chat

For questions that need answers right now, our Live Chat is the quickest path to a solution. Connect with a live support agent in moments, any time of day or night. Whether you have a query about your account balance, need clarification on the 25k GC + 25 Free SC Welcome Bonus, or a game isn't loading correctly, our team is equipped to handle it on the spot.

Have a Detailed Question? Email Our Support Specialists

For more complex situations or when you need to send documents, our email support is your best bet. Send your detailed query to support@luckyrush.io. Our specialists review every message carefully and aim to provide a comprehensive response within 24 hours. From transaction inquiries regarding Visa, MasterCard, PayPal, or Bitcoin to account verification questions, we're here to provide clear resolutions.

Discover Quick Fixes in Our Help Center

Looking for a fast answer on your own? Our Help Center is packed with clear guides and frequently asked questions. It's the perfect first stop for information on making deposits, understanding game rules from providers like Betsoft and Hacksaw Gaming, or learning how our promotions work. You can find straightforward explanations on most common topics, available instantly.

No matter your question, our mission is to provide you with a swift and satisfactory resolution. The LuckyRush.io support team is composed of trained professionals who understand the platform inside and out. Your enjoyment and security are paramount, and we are committed to maintaining a trustworthy and helpful environment for all our players.